About the Company
Tech Mahindra is a leading global IT services and consulting company, part of the Mahindra Group. The company provides technology solutions, business process outsourcing, and customer experience services to clients across multiple industries worldwide.
Position
Customer Support Executive (Voice & Chat Support)
Location
Multiple Locations Across India
Employment Type
Full-Time
Mode of Work
Work From Office
Experience Level
Freshers / 0–5 Years
Number of Openings
500
Qualification
Any Graduate
Salary
₹2.5 LPA – ₹3.5 LPA
Job Category
Customer Support / BPO / Technical Support
Key Responsibilities
- Handle customer queries through voice calls and chat support
- Provide accurate information about products, services, and solutions
- Resolve customer issues and ensure high customer satisfaction
- Maintain proper documentation of customer interactions
- Escalate complex issues to the relevant teams when required
- Follow company service standards and quality guidelines
Required Skills
- Good communication skills (verbal and written)
- Basic computer and typing skills
- Ability to work in a fast-paced customer service environment
- Strong problem-solving and interpersonal skills
- Willingness to work in rotational shifts
Career Growth
- Opportunity to build a career in customer experience and BPO operations
- Exposure to global client support environments
- Internal growth opportunities to Team Leader, Quality Analyst, or Process Trainer roles
- Long-term career opportunities within Tech Mahindra
How to Apply
Interested candidates can apply through the official **Tech Mahindra careers portal or through the recruitment drive. 🚀