Job Overview
| Details | Info |
|---|---|
| Company | Wipro Limited |
| Job Role | Process Associate |
| Qualification | HSC / Any Graduate |
| Experience | Freshers Eligible |
| Location | Kolkata, West Bengal, India |
| Department | Claims Processing |
| Shift | Evening and Night Shifts |
| Work Mode | Work From Office |
| Salary | As Per Company Standards |
About Wipro
Wipro Limited is one of India’s largest and most respected technology and business process services companies with a global presence spanning more than 65 countries and a workforce of over 250,000 professionals worldwide. Known for their expertise in IT services, digital transformation, cloud computing, and business process management, Wipro serves clients across banking, insurance, healthcare, manufacturing, and retail industries globally. Their Kolkata office is one of their important delivery centers in Eastern India where talented professionals work on impactful business process and technology solutions for global clients every day.
Joining Wipro as a Process Associate in Claims Processing is an excellent career opportunity for freshers and HSC graduates to gain professional experience in insurance and claims operations at one of India’s most respected and globally recognized technology and BPO companies.
About the Role
Wipro is hiring Process Associates for their Claims Processing department in Kolkata. This is a full time work from office role open to freshers who hold an HSC certificate or any graduate degree. No prior work experience is required — just attention to detail, basic computer skills, and a willingness to work evening and night shifts.
You will be working on processing and managing insurance or business claims on behalf of Wipro’s global clients ensuring accuracy, timeliness, and compliance with defined processing standards and guidelines.
What You Will Work On
- Processing and reviewing insurance or business claims accurately and efficiently
- Verifying claim documents and supporting data for completeness and compliance
- Entering and updating claim records in the processing system with high accuracy
- Identifying discrepancies or errors in claims data and escalating them appropriately
- Collaborating with team members and supervisors to meet daily processing targets
- Following standard operating procedures and quality guidelines for claims processing
- Maintaining accurate records of all processed claims and related documentation
- Communicating professionally with internal teams on claim status and processing queries
- Participating in training sessions to build knowledge of claims processing systems and tools
- Continuously improving accuracy and efficiency in day to day claims processing activities
Who Can Apply – Eligibility Criteria
- Completed HSC or any graduate degree from a recognized institution
- Freshers are welcome — no prior work experience required
- Good basic computer skills and typing proficiency
- Strong attention to detail and ability to handle data accurately
- Good written and verbal communication skills in English
- Ability to work in a fast paced and target driven processing environment
- Must be comfortable working evening and night shifts
- Must be willing to work from the Kolkata office full time
- Good team player with a positive and professional attitude
What You Will Learn
- Hands on experience in real world claims processing and business process operations
- Deep understanding of insurance and claims management processes and best practices
- Knowledge of how large scale global BPO and claims processing operations are managed
- Exposure to professional data management tools and claims processing systems
- Mentorship from experienced process professionals and team leaders at Wipro
- Build a strong foundation for a long term career in claims processing and business process management
Career Growth Opportunities
- Opportunity to grow into senior process associate and team leader roles at Wipro
- Clear career path into quality assurance, training, and operations management roles
- Add Wipro — one of India’s most recognized and globally respected technology companies — to your resume
- Exposure to global insurance and claims processing operations and international client standards
- Build a strong professional network within Wipro’s large and diverse Kolkata delivery team
Interview Preparation Guide
Selection Process
- Online Assessment – Aptitude and Basic English Communication
- Operations Interview – Data Processing and Attention to Detail Assessment
- HR Interview – Communication and Shift Comfort Assessment
Resume Tips
- Keep resume clean and well structured
- Highlight any data entry, processing, or computer related academic experience or coursework
- Mention your basic computer and typing skills clearly
- Add any certifications in data management, computer applications, or business processing
- Keep language simple, clear, and professional throughout
Day Before Interview Checklist
- Practice basic data entry and typing accuracy
- Prepare confident answers for common HR questions
- Re-read your own resume carefully
- Prepare a clear and crisp introduction about yourself
- Keep your ID proof and all academic documents ready
- Confirm your comfort with evening and night shift requirements
- Sleep well and stay confident
How to Apply
- Visit the official Wipro Careers Portal
- Search for Process Associate Claims Processing position in Kolkata
- Create your profile and upload your updated resume
- Fill in all required details carefully
- Submit your application online before the deadline
Make sure your resume clearly highlights your educational background, basic computer skills, attention to detail, and comfort with evening and night shifts before applying
⚠️ This role requires Evening and Night Shift availability and Work From Office in Kolkata — Please apply only if you are comfortable with these requirements!
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