About the Company
Tech Mahindra is a leading global IT services and consulting company, part of the Mahindra Group. The company provides digital transformation, IT services, and business process outsourcing solutions to clients across multiple industries worldwide.
Position
Customer Support Executive (Voice and Chat Support)
Job Location
Multiple Locations Across India
Employment Type
Full-Time
Hiring Type
Off Campus Drive
Work Mode
Work From Office
Experience Level
Freshers / 0–5 Years
Qualification
Any Graduate
Salary
₹2,50,000 – ₹3,50,000 per year
Job Category
Customer Support / BPO / Business Process Services
Key Responsibilities
- Handle customer queries through voice calls and chat support
- Provide technical or service-related assistance to customers
- Maintain accurate records of customer interactions and solutions
- Ensure high customer satisfaction and service quality standards
- Escalate complex issues to appropriate internal teams
- Follow company policies and service-level agreements (SLAs)
Required Skills
- Good communication and interpersonal skills
- Ability to handle customer queries professionally
- Basic knowledge of computer systems and applications
- Strong problem-solving and multitasking abilities
- Willingness to work in a dynamic customer service environment
Career Growth
- Opportunity to grow into Senior Support Executive, Team Lead, or Process Trainer roles
- Exposure to global customer service operations
- Skill development in communication, operations, and process management
- Long-term career opportunities within Tech Mahindra
How to Apply
Interested candidates can apply through the official Tech Mahindra careers portal. 🚀