About the Company
Razorpay is one of India’s leading fintech companies, providing payment solutions, banking services, and financial infrastructure for businesses. Razorpay powers millions of transactions daily and supports startups, SMEs, and enterprises with secure and scalable financial technology solutions.
This role offers an opportunity to build a career in customer operations and compliance within a fast-growing fintech environment.
Position
Junior Analyst, CS Ops
Location
Bengaluru, Karnataka, India
Employment Type
Full-Time
Experience Level
Freshers / Early Career
Qualification
Bachelor’s Degree (Any Discipline)
Domain
Customer Operations / Compliance / Fintech
Role Overview
The Junior Analyst – CS Ops will support customer service operations, ensure compliance with internal policies, and help maintain high operational standards. The role involves working closely with internal teams to resolve customer issues efficiently while adhering to regulatory requirements.
Key Responsibilities
- Handle customer queries and operational requests
- Review and verify customer documentation for compliance
- Maintain accurate records and reports
- Coordinate with internal teams for issue resolution
- Ensure adherence to company policies and regulatory standards
Required Skills
- Strong communication skills (written & verbal)
- Good analytical and problem-solving ability
- Basic knowledge of compliance and fintech operations (preferred)
- Attention to detail and accuracy
- Ability to work in a fast-paced environment
Career Growth
- Exposure to fintech operations and compliance processes
- Opportunity to grow into Senior Analyst / Operations Specialist roles
- Learning opportunities in payments, banking tech, and regulatory compliance
- Long-term growth within the fintech ecosystem
How to Apply
Interested candidates can apply through the official Razorpay careers portal or authorized recruitment channels.